You can use this form to request an appointment.
Once received, we will check the form details and confirm appointment times with you.
We cannot guarantee an appointment without confirmation.
Deposits & Cancellations
As standard practice, we take a deposit to secure your booking at the practice (for some services, the deposit will be the full value of the appointment). Please be aware of the following notice periods for rescheduling or cancelling your appointment:
GP consultations – 24 hours’ notice
Medical assessment – 24 hours’ notice
Onsite clinic at client premises (corporate booking) – 5 days’ notice
Transgender consultation – 7 days’ notice
All other appointments – 24 hours’ notice
If you do not attend your appointment, or cancel/reschedule within the notice period, you are liable for full payment of this deposit and this will not be returned to you.
If you would like to cancel your appointment with your deposit refunded to you, please ensure you notify us within the notice period and our team will process this for you.
If you would like to cancel your appointment but wish to keep your deposit on your account for a future booking, please let our team know. Your deposit will be kept on record and can be used within a 12-month period.
Coronavirus safety measures
Due to the coronavirus pandemic, we have a number of additional safety measures that we must ask you to follow, as below:
Are you experiencing any of the following three symptoms?
If you are experiencing any of the above symptoms then you MUST have received at least two negative tests for Coronavirus in the last 48 hours, and you must have been symptomatic at the time of testing.
If you are suffering any of the above symptoms and have not received two negative tests for Coronavirus in the last 48 hours, unfortunately we CANNOT SEE YOU face to face in the practice and we would offer a remote telephone consultation (please call our team on 0131 225 5656 to discuss this).
Have you tested positive for Coronavirus in the last 10 days?
If you have tested positive for Coronavirus in the last 10 days, it must be at least 10 days since you first tested positive for Coronavirus, or since symptoms began (whichever was earlier), otherwise we CANNOT SEE YOU in the practice for a face to face appointment.
Before your appointment
Important information about your appointment
If you are attending for a medical or drug/alcohol screen, please bring photographic ID (passport or driving license) with you so that we can verify your identity. If this is not provided we may not be able to proceed with your appointment
If you are attending for a medical, please ensure that you bring details of any prescribed medications in addition to any glasses or contact lenses.
If you are attending a travel consultation then please bring your previous vaccination records.
I had been at this practice since late 2018. The staff have been nothing but amazing! The care given here has to be the best care I’ve ever received at any practice. Very polite, greeted with a smile and always made sure you were comfortable.
The response times are extremely quick, always on that day or early next morning, pointing you into the right direction. Even if they were unable to assist, they would always make sure you knew where to go and what to do.
Your appointments are always accommodated to your needs, some imes I was unable to make my routine appointments in person so they would happily offer a Skype call which made things easier as I live a few hours away, but was always happy to make the trip when I could as it was always a pleasant experience.
I cannot thank this practice enough for the help that they gave me, I now feel confident and comfortable with myself and I would definitely recommend their services!