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I was warmly greeted by staff with genuine smiles. The staff made me feel very comfortable and engaged me in conversation about several topics which made waiting pass very pleasantly. I noticed they were proactive in making each person who arrived feel welcome, including the courier.
I needed a quick appointment as I was leaving for America. The doctor listened and allayed any concerns. It was a pleasure to talk to a doctor who wasn’t watching the clock and not paying attention to me. I left confident that if a problem arose I would be able to deal with it until I arrived home. The experience left me feeling confident and positive.