Jacqui’s title may be Business Manager at YourGP, but rest assured, when it comes to the running of the clinic, her approach is anything but ‘business as usual’. Jacqui has a reputation for consistently going above and beyond. You see, YourGP was founded on the principle that our patients should be at the centre of everything we do and, as Jacqui has been at the clinic since day one, this is always at the forefront of her mind. To Jacqui, the clinic is so much more than a business – Jacqui is passionate about making genuine connections with people. That’s why she makes sure everyone who walks in through the door is instantly put at ease with a genuine smile, refreshments and even toys for the little ones. At every point, for every person, Jacqui prides herself on providing exceptional service.
And it’s not just the patients she takes under her wing – staff development is a key interest for Jacqui and she cares deeply about ensuring all doctors, administration and therapists are able to reach their full potential. Jacqui is also key corporate contact, and she personally sees to it that everyone who works with YourGP, from suppliers to advertisers, has the best experience.
Ask any member of the team and they’ll agree that Jacqui will always go that extra mile, because when it comes to client care, she means business!
“I was in significant amount of pain and was seen very quickly by Dr McFarlane. He was able to immediately identify the problem. He carried out the minor surgery immediately, with great skill. I would not hesitate in recommending him as an excellent GP.”View more testimonials